terms and policies
Returns and Claims
A request for a return for credit or refund must be made in writing. The request must state the specific reason for the return and be submitted within 15 calendar days from the receipt of the merchandise. Factory will approve all returns in writing. Refusing, abandoning, or sending back a shipment without prior factory approval does not constitute an approval by us for credit. When approved, returned products must be in the same condition as when they left our warehouse and the return credit will only be issued for the actual quantity returned. Contact a customer service representative for all return authorization requests. For breakage claims, keep the original packaging slip and broken merchandise until claim is accepted by Extended Exposure.
Less than Minimum
Unless otherwise specified, add $50.00 for all products. EQP will not apply; first column pricing will be used. Absolute minimum on any style is half the regular minimum unless otherwise specified. On all Ceramic and Embroidery items NO LESS THAN MINIMUM ALLOWED. These orders are sold in full carton quantities only.
Overruns and Underruns
Although we always try to get you the exact amount, we are subject to over and underruns by the factories. All orders are subject to overruns or underruns of 5 - 7%. Orders specifying exact quantities are guaranteed.
Pricing in this catalog is subject to change without notice. Please visit our website for our most current pricing. Invoices will reflect current website pricing and will not be adjusted to reflect any previously offered pricing. All prices on the website are subject to change.
To ensure safe delivery for ceramic mugs and drinkware, a Protective-Pack box will be used. Additional charges will be added to shipping.
Imprinting and Products
Images and colors shown on this website can vary
Copyright and Other Intellectual Property Rights
We and our suppliers own the title and the content of the Extended Exposure websites. The names of actual companies and products mentioned herein may be the trademarks or service marks of their respective owners. Proof of licensure or copyright ownership may need to be submitted.
All prices in this website are subject to change.
Any changes made to an order after received at factory must be confirmed in writing via fax or email.
Photographs in this website may not show true color or texture of products due to photograph process.